← BLITVIBE

Support

We read everything that comes in.

Fastest way to reach a human: [SUPPORT_EMAIL]
We aim to reply within [RESPONSE_TIME].

Report something in the feed

In the app is fastest: tap the flag on the right-hand side of any vibe, pick a reason, and send. Reports are reviewed and acted on within 24 hours, and reported content is hidden while we look at it.

You can also block a creator — from the report sheet, or from the BLOCK button on their profile. You won't see each other's vibes any more. Unblock from the same profile whenever you like.

If you can't use the app for any reason, email [SUPPORT_EMAIL] with a link to the vibe (the share button gives you one) and what's wrong.

Delete your account

In the app: YOU menu → DELETE ACCOUNT. This permanently removes your account, every vibe you posted, your profile and all your likes and saves. It can't be undone.

Prefer we handle it? Email us from the account and we'll do it for you.

Common questions

My vibe disappeared from the feed

Posted vibes expire automatically — they're temporary by design, and premium posts last longer. Always keep your own copy: use SAVE on the preview screen to write it to your camera roll, or MY VIBES to keep it in the app.

The camera won't turn on

If you declined camera access, iOS won't ask a second time. Turn it on in Settings → blitvibe → Camera, then pick CAMERA as a source again. The app works without it — generators, photos and video clips are all still available.

I'm having trouble with a subscription

Subscriptions are billed and managed by Apple. To change or cancel, go to Settings → your name → Subscriptions on your device. Refunds are requested through Apple at reportaproblem.apple.com. If premium features aren't unlocking after a purchase, email us.

Someone posted my work

Email [SUPPORT_EMAIL] with a link to the vibe and confirmation that you own the rights. We remove infringing content and repeat infringers lose their accounts.